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Qualified versus experienced renovation contractors

As the saying goes, change is for the better. However, when it comes to remodelling or renovations, the nerves can get little more frazzled. With Singapore on a building frenzy, there are so many renovation contractors out there and most qualified to take on the job.

Worry not, in this guide, we will uncover everything you need to look out for in choosing the right contractor.

1. Expertise and Experience

You deserve your money’s worth. Renovation can take days, weeks or even months to complete. Hence, research is key when evaluating renovation companies to ensure quality workmanship. A background check on their experience and full-end service is required to ensure a good track record and competency. Ideally, you would want to work with a company that has least 5 years of experience and have done your specific type of renovation to solve all problems related to your renovation project. Let us reiterate, we are referring to a company and not freelance individuals.

2. License and Certification

With knowledge in hand, the best renovation company holds all required legitimate licenses from local municipalities, along with business accreditations from professional associations in their area of specialisation. A chartered establishment also pays attention to individual qualifications of their staff to equip them with necessary skills and training for the job operations. These authorised experts would have invested and passed rigorous test to earn that credential. Some renovation work requires expertise which may be niche in the market.

Bizsafe 3 Certified:

(minimum certification requirement for corporations to be certified under the Workplace Safety and Health (WSH) system in Singapore)

Company has implemented and been audited for Risk Management processes, which complies with WSH Act requirements and its subsidiary legislation.

To check whether a company is Bizsafe, please click here


HDB license:

Contractors who are not HDB-licensed are not necessarily unskilled contractors who do poor-quality jobs. Rather, being HDB licensed, means contractors have undergone stringent adequate training to carry out renovation works in your HDB flat, without damaging the infrastructure of the building or negatively affecting surround units.

Verifying for HDB licensing is incredibly simple, visit HDB official site to see if the company is actively listed or if they have committed any infringements.


3. Insurance

Because the nature of the job comes with potential injuries and property damage risks, irrespective of the size of the assignment, a qualified contractor would be insured to protect general liability and worker’s compensation that are related with the construction. A simple renovation accident such as a damaged pipe or broken tile can lead to huge financial expenses. Hence, as property owners, it is important to enquire about this insurance to get maximum benefits from their service.

4. References and a Positive Reputation

Even if everything looks good on paper, reputability is also an important factor to consider. You may get honest referrals from your family or friends about their favourite renovation companies or do some online research for more options. Read about their testimonials and reviews from all customers, press-release, blogs or other resources. A good company embraces the job from a professional perspective and seeks to leave a good impression. Don’t be shy to ask for any reference work from previously completed jobs, they will be more than happy to flaunt their portfolio.

5. Price and Budget

Based on the size and complexity of your project, you should set a realistic budget. Some companies may give FREE quotes to all potential customers, you need to be smart to use this to your advantage. Once you receive estimates from several contractors, compare the offerings to manage your budget effectively. Most renovation firms are competitive with pricing and willing to make most of any price range you have in mind. But be sure all the solicit bids are using the same scope and quality of work requirements. Discuss any significant variation in price or timelines and be wary of any substantially lower estimates to avoid any hidden cost.

6. Materials and Finishes

One major variable cost factor that goes into every remodelling or renovation projects is the visible aspect - materials and finishes, not forgetting the labour cost for installation. Different manufacturers and types of shingles can raise or lower the cost. Thus, by asking your contractor to explain the types and functions of each material proposed, you can make a rational judgement to upgrade materials or to stay budget-friendly. With so many available options, an efficient way is to make a list of the materials you like and price out all the materials.

7. Contract

Lastly, after selecting your favourite contractor, scrutinise the prepared agreement before the inking on it. A basic renovation contract lays out the entire scope of the project in black and white, outlining the following details clearly:

- Scope of works

- Cost Breakdown and Pricing Sum

- Permission and Responsibilities

- Payment Schedule

- Warranty, Defect and Maintenance

If everything checks out and is clarified, you can sign with confidence.

Ready to transform your blank slate property?

Remember your home or office is your pride. It is the fruit of your hard work. Hop on the right train towards your destination at the very beginning to avoid derailing and ending in disaster. Finding a capable contractor will give you a sense of relief, quality assurance and quality control. Imagine telling your contractor about your vision and having it magically appear right in front of you.

With lengthy tenure and a team of licensed full service professionals and in-house interior designers at your disposal, Roxwell is competent to complete the works to the highest standards of quality and integrity. In our exceptional hands, you will be in profound feelings of accomplishment, staying in or working at a place that reflects functionality and personality.

Ride safe & smooth with Roxwell. Once you are on board, it’s time to sit back and enjoy the hassle-free journey to the end. Book your no-obligation consultation with us and get a free quotation.

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